Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through Paystack)
• Account credentials (username and encrypted password)

Usage Information

• Pages visited and time spent on our website
• Products viewed and purchased
• Search queries and browsing patterns
• Device information and IP address

2. How We Use Your Information

We use the information we collect for various purposes:

• Process and fulfill your orders
• Communicate with you about your account and orders
• Provide customer support and respond to inquiries
• Improve our website and services
• Send promotional emails (with your consent)
• Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

• Payment processors (Paystack) for secure payment processing
• Shipping companies for order delivery
• Email service providers for communication

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure Socket Layer (SSL) encryption for data transmission
• Encrypted password storage
• Regular security audits and updates
• Restricted access to personal information
• Secure payment processing through Paystack

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and user experience

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your account and data
• Opt-out: Unsubscribe from promotional emails
• Portability: Request your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@spiritlovemall.com
• Phone: +1 (555) 123-4567
• Address: 123 Shopping Street, City, State 12345